Having your chimney swept or inspected annually as suggested by the Chimney Safety Institute of America (CSIA) is a very important step in maintaining a safe heating system. By having your chimney swept and inspected annually by a CSIA Certified Chimney Sweep you can catch potential fire hazards, remove flammable creosote deposits, remove smelly creosote, and catch water damage before it creates costly damage to the chimney structure or makes its way into your home.
Doctor Flue leads the industry in Chimney Sweeping and Inspecting by using the latest technology available for both the cleaning and inspecting. We are constantly upgrading our Camera’s and video inspection devices as well as our “Power Sweeping” or “Rotary Cleaning” tools. Our Vacuum filters are cleaned and inspected each day to keep your home free of any contaminates. We cover your floor with drop cloths and runners to eliminate the possibility of soiling any carpeting or floor. We will even deodorize your system after a sweep at no charge to you. (Due to deferent preferences we ask that you smell the deodorizer before it is applied)
Doctor Flue has numerous policies in place to make sure that your experience with us is a positive one. The first being that we have a live person answering our phone lines each weekday 8am-4pm to help assist you personally rather than a prerecorded message with prompts. This person is here to help answer any questions you may have about our services and schedule any appointments/ consultations that you may need. After booking your appointment, we will also provide you with a call two days prior to your scheduled date, as both a reminder and a confirmation that someone will be at the home at the designated time.
Your evaluation/ sweep will always be completed by a CSIA certified technician. We strive to always be on time; however, in the rare instance that situations arise to alter our arrival times (whether earlier or later) we will always call. While we are visiting your home, you will be able to view photos of your flue/chimney (if applicable) on a lap top computer with the assistance of the technician. If your flue/chimney is in need of repair, these pictures will be printed off and submitted along with your formal written proposal, listing the different options for your repairs and exactly how much they will cost.
These reports are completed after the technician has returned to the office. The average time for you to receive your report via regular mail is 10 days. Please note that if you provide an email address or a fax number, we are able to provide your report sooner. If you provide a fax, please be aware that photos do not send well and you will receive hard copies in the mail.
We serve large portions of Michigan and Ohio, incl. Ann Arbor, Jackson, Canton, Dearborn, Toledo, and Columbus.
Typical setup for chimney cleaning. Drop cloth to protect flooring, and vacuum to stop dust migration.