I just wanted to take a moment to thank you. I think our incident was a learning experience all the way around, I know I used it on my boys! Your cooperation and professionalism show that you and your company have a high level of integrity. I look forward to seeing your team this spring for my cement work and I plan on using Doctor Flue for my yearly inspection before fire season starts."
- Richard Rogowski
"Had your son Kevon out to repair/fix a fireplace in a new condo, that was a problem from day one. What a pleasant, honest, kind person. Very, very knowledgeable, problems were due to poor installation by the builder. Parts that needed to be installed were sitting unpacked inside the fireplace. The way the entire process from the time Kevon walked through the door till he left was excellent. All the detail of explaining everything was beyond excellent. What a fine young man you raised.....wish there were more like him.....he puts faith in young, hard-working young men. Your our fireplace company from now on....thank you."
- Claudia Parker
I want to let you know how impressed we are with your company's product engineering and service
Several years ago, your competitor installed a well-known fire place brand in our lobby at Weber's Inn. It never worked and we had to dispose of it.
Luckily we found your company in an internet search. You researched and selected a commercial fireplace that both heated our lobby and produced a beautiful flame for our guests to enjoy. You engineer solved our backdraft and ventilation concerns. The fireplace actually reduced our heating costs even though we ran it continuously during the cold winter months.
I recommend your company to everyone.
Weber's Inn and Restaurant
Ann Arbor, Michigan
"As of 1:30 pm on Monday, 11/6/17, this drafty old farm house had heat. Its old bones and mine were comfortably warm by 5:00 pm. Kitties happy too. Thank you. Please pass on my thanks to "Doc" for making my problem one that you were willing to tackle with a personal intervention on a Saturday morning. The boiler calibration with the new flue were completed without a hitch. I am very grateful." - Alma Smith
"The guys were out to my home yesterday in Columbus and I just want to say that the fire is nice and high, and the whole fireplace and ambiance looks fabulous! I appreciate them persevering and it looks absolutely great! So, thank you to everyone that put in a hand!" - Catherine “Kitty” Steele
"Mike and Dustin did an outstanding job repairing my gas fireplace. They were very courteous, extremely knowledgeable, and completed the job to my complete satisfaction. Their professionalism is to be commended! They are truly an asset to your organization. I will certainly recommend your company to my family and friends! They get FIVE STARS!" - Cynthia Heath
"I was very pleased with the services we recieved from Doctor Flue. Their service was prompt and employees knowledgeable and pleasant. They made this chore simple, from the mailed reminder that I recieved in the spring to the refrigerator magnet with the recommended date of the next cleaning. Thank you Doctor Flue for being so professional!" - Leila Corvrigaru
"Thank you so much for picking up on the fact that the documentation and original contractor were wrong when informing us that it was a double-wall and that the insulation sheild was in place. It still horrifies us to think what might have happened otherwise. You were prompt, neat, explained things clearly, and did a thorough job." - Laura Woolley & Deorthy Yenni
I just wanted to write you a short note to tell you how nice it is to have dependable and courteous service. Your reputation for honest and thorough work has taken hold with my family.
I also want to speak well of Jake. He was quite apologetic about the delay in arriving and since the freeway back-up is not his fault, I am still counting him as showing up "early". I know the original appointment time was noon. I won't go on too long. Please know that I am very satisfied and will keep our appointment for next year. Enclosed is my check for $158.00. Thank you so much!